ITS Helpdesk

Phone: 810.762.3123 opt. 1 - Email:


  • Changing Your Password

    Intended Audience This Quicknote is for the benefit of University affiliates who would like to change their...

    Jun 11, 2019 08:29AM EDT
  • Your SIS Proxy Access User Account

    This Quicknote will provide an informative overview of the SIS Proxy Access User Account, give the student ins...

    Jun 12, 2019 09:47AM EDT
  • Shadow Copies - Retrieving Deleted Items

    Using shadow copies is a quick and easy way to restore or retrieve files that are located on your Home Drive (...

    Mar 21, 2019 03:30PM EDT
  • Student Account Proxypay Access

    Granting Access to an Authorized User: Using a web browser, navigate to Log in...

    Jun 11, 2019 09:05AM EDT
  • Duo Two-Factor Authentication

    The University is now utilizing Duo for two-factor authentication. The new solution supports U-M's IT security...

    Jun 12, 2019 08:13AM EDT
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