ITS Helpdesk

Phone: 810.762.3123 opt. 1 - Email:


  • Changing Your Password

    Intended Audience This Quicknote is for the benefit of University affiliates who would like to change their c...

    May 21, 2018 02:28PM EDT
  • Your SIS Proxy Access User Account

    This Quicknote will provide an informative overview of the SIS Proxy Access User Account, give the student ins...

    Jan 25, 2017 09:25AM EST
  • Video Assistance for SIS Proxy Access

    Video Assistance for SIS Proxy Access Below you will find a video with step by step instructions for setting ...

    Apr 19, 2016 05:32PM EDT
  • Shadow Copies - Retrieving Deleted Items

    Using shadow copies is a quick and easy way to restore or retrieve files that are located on your Home Drive (...

    Jul 22, 2016 08:19PM EDT
  • Student Account Proxypay Access

    As a student giving access to your Authorized User: Using any desired browser navigate to:

    Jun 28, 2016 03:24PM EDT
  • Duo Two-Factor Authentication

    The University is now utilizing Duo for two-factor authentication. The new solution supports U-M's IT security...

    May 21, 2018 02:55PM EDT
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