ITS Helpdesk

Phone: 810.762.3123 opt. 1 - Email:


  • Changing Your Password

    Intended Audience This Quicknote is for the benefit of University affiliates who would like to change their...

    Jul 17, 2018 01:22PM EDT
  • Your SIS Proxy Access User Account

    This Quicknote will provide an informative overview of the SIS Proxy Access User Account, give the student ins...

    Oct 02, 2018 10:26AM EDT
  • Shadow Copies - Retrieving Deleted Items

    Using shadow copies is a quick and easy way to restore or retrieve files that are located on your Home Drive (...

    Mar 21, 2019 03:30PM EDT
  • Student Account Proxypay Access

    Granting Access to an Authorized User: Using a web browser, navigate to Log in...

    May 16, 2019 07:37PM EDT
  • Duo Two-Factor Authentication

    The University is now utilizing Duo for two-factor authentication. The new solution supports U-M's IT security...

    May 21, 2018 02:55PM EDT
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