ITS Helpdesk

Phone: 810.762.3123 opt. 1 - Email: ITSHelpdesk@umflint.edu

Using eduroam with Your University Owned Laptop while at Another Campus

Last Updated: Mar 26, 2019 09:44AM EDT

Intended Audience

This Quicknote is intended to help faculty and staff connect a UM-Flint domain joined, Windows laptop to eduroam while visiting other eduroam participating institutions such as Mott Community College or the UM-Ann Arbor campus.

Requirements

To connect to eduroam from a domain-joined computer, you will need to know your uniqname and current password. The instructions within this guide are designed specifically for domain-joined Windows laptops. Personally owned devices will connect normally while at other eduroam participating institutions.

Connecting to eduroam on Another Campus

  1. Turn on your personal device and then immediately turn off your wireless adapter (see possible button locations/types below).
    • This prevents your device from automatically attempting to log in to eduroam using cached credentials (information from a previous connection).
  2. After you successfully sign into your device, turn on your wireless adapter and find eduroam in your list of available wireless connections.
    • Your list of wireless connections will be located in the bottom right corner of your taskbar and can be opened by clicking the Wireless Network icon.
  3. Select eduroam from the connection list. You will be prompted to enter authentication credentials. You will need to enter your full UM-Flint email address (uniqname@umflint.edu) and your current password.
     
  4. You should now be connected to eduroam and be able to use your university-owned device normally while on another campus.
 

Laptops commonly have a button or switch to turn on/off the wireless adapter. Below are some examples of buttons or switches to look for and where they may be found:

 
  • Located above the keyboard:
  Adapter Button above Keyboard
  • On the front edge: 
Front Edge Adapter Button
  • On the sides:
Side Adapter Button
  • In the function keys (press Fn button and F key together to toggle):
Function Key Toggle

 

Troubleshooting

If you have any questions or issues using the eduroam services outlined within this Quicknote, please contact the ITS Helpdesk for assistance.

Locations: 206 Murchie Science Building or 3174 William S. White Building
Phone#: (810)-762-3123 (option 1)
Email: its-helpdesk@umflint.edu

0438193a176e19372b65cb7b8916ea64@umflint-its.desk-mail.com
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