ITS Helpdesk

Phone: 810.762.3123 opt. 1 - Email: ITSHelpdesk@umflint.edu

How to Use the PaperCut Printers

Last Updated: Jul 13, 2018 12:35PM EDT

ITS Lab Multi-function Printers, as pictured below

Intended Audience

This Quicknote is for the benefit of faculty, staff, students, alumni and other affiliated members of the University of Michigan-Flint who would like to use the lab printers.

Requirements

To follow this Quicknote you most have a current valid affiliation with the University, have access to your UMFlint account, and a valid Mcard which is advised but not required.

Registering Your Mcard (First-time use)

Some users will need to associate their card, if you need to do this you can follow the steps below to associate your card.

  1. Swipe your Mcard on the printer.
  1. When the message "Your card is not known in the system" appears, click Yes.
  2. Type your uniqname on the touchscreen.  Click Yes.
  3. Type your current password on the touchscreen. Click Done.
  4. Click Confirm to associate your Mcard.
  5. Your card is now associated.

Printing to the Printer

  1. On the application (Word, Excel, PowerPoint, etc) on the computer you are working on select one of the following queues from the print settings menu, and click print.
    • Black and White: MAIN on umf-papercut
    • Color: MAIN-COLOR on umf-papercut 
  2. Swipe your Mcard at any Papercut printer to login, black and white and color jobs release from the same printers. 
  3. Check in the upper right corner of the screen for your uniquename to verify that you have logged in successfully. 
    • An unsuccessful swipe will list badcardswipe as the logged in user your sent prints will not show up. Sign out and try again.
  4. Swipe your Mcard to log in to the printer
  5. You should now see the document show up in the queue on the touch screen.
  6. Highlight the document you wish to release
  7. Then click Print to print the selected documents, or Print All to print everything currently in the queue.

Scanning and Sending to Your Email

Please note that scanning to your email does not cost any print credits, as no toner is being used.
  1. First load the desired documents into the tray on the top of the printer or lay them on the glass.
  1. Swipe your Mcard to log in to the printer
  2. Press the Services Home button located towards the upper left, outside of the touch screen
  3. Load the desired documents into the tray on the top of the printer or lay them on the glass.
  4. Once here click the Email option
    • Your university email will automatically be added to the To: field.  You can ONLY send to your own email address.
  5. Then press the Start Button located on the lower right corner, outside of the touch screen.

Making Copies

  1. First load the desired documents into the tray FACE-UP on the top of the printer or place them on the glass.
  2. Swipe your Mcard to log in to the printer.
  3. Then press the Services Home button located towards the upper left, outside of the touch screen
  4. Click Copies
  5. Load the desired documents into the tray on the top of the printer or place them on the glass.
  6. Make any edits you would like to the settings. For double-sided copies, choose from the "2-sided Print" options below:
    • 1->1 Sided (Default): Prints the front side (face-up page if you are using the tray, face-down if you are scanning) on one page.
    • 1->2 Sided: Prints the front side on one page similar to 1->1 Sided.
    • 2->2 Sided: Prints both sides of a paper on to 2 sides of another page (makes a full copy of it).
    • 2->1 Sided: Prints both sides of a paper on to two separate pages (front page on one, back page on another).
  7. Use the keypad to enter the number of copies you would like to be made.
  8. Finally press the Start Button located on the lower right corner outside of the touch screen.

Forgot your Mcard? No Problem!

  1. Instead of swiping your Mcard to access your prints click "Alternate login" on the touchscreen.
  2. Type your uniqname on the touchscreen. Click Yes.
  3. Type your current password on the touchscreen. Click Done.
  4. You should now be able to see your print jobs, access the copy function, or scan to email.

Additional Information

  • If you do not swipe your card properly or there is an issue with the machine reading your card it will log you in as “badcardswipe.” To fix this, simply log out or wait for the timer to auto log out and then try and swipe your Mcard again.
  • If the printer has a black screen and seems unresponsive, it is likely in Sleep Mode. The "Power Saver" button will glow green if this is the case, and pressing it will wake the printer back up.
  • For any questions about print credits, including adding more credits, please view What is Papercut and how do I add pages?

Troubleshooting

If you have any questions or experience any issues with this Quicknote, please visit or contact the ITS Helpdesk for assistance.

Locations: 206 Murchie Science Building or 3174 William S. White Building
Phone#: (810)-762-3123 (option 1)
Email: its-helpdesk@umflint.edu

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