ITS Helpdesk

Phone: 810.762.3123 opt. 1 - Email:

What is Banner?

Last Updated: Oct 02, 2018 01:02PM EDT

Banner is an administrative database that houses all student-related data, essentially tracking student activity from recruitment to graduation. The database provides data integrity, accessibility, and flexibility for enhanced decision-making and improved service to students.

For reference, our campus has recently upgraded from Banner 8 to Banner 9; please see our Banner 8 to Banner 9 transition guide.

The Banner database is directly linked with the Student Information System (SIS), which allows for web registration and web-based faculty grade submission. Banner is currently accessible only from an on-campus, networked computer. It is not available in the open computer labs or over the wireless network.

Intended Audience

This Quicknote is for the benefit of the faculty and staff who want to know more about and obtain access to Banner.


In order to use Banner, you will need to obtain a Banner ID and DUO Authentication, and access to a university-owned, on-campus computer. To obtain a Banner ID, please follow the steps below. When you receive access to Banner, your Banner ID and password will match your uniqname and current password.

  1. Submit an online Access Request form ( Make sure to select "New Banner ID" in the "What are you requesting?" drop-down menu.
    • If you require any additional Banner access, you will need to fill out this entire form again, but select "Additional Banner Access (specify form(s))" in the "What are you Requesting?" menu.
      • Then, in the "please specify" box underneath, include what you need additional access to.
  2. Complete the self-paced Computer-Based Training (CBT) (
  3. After your Access Request Form and CBT score have been received, you will receive an email informing you that your account has been created. Please keep in mind that ID requests may take up to three business days to process.

How Do I Set Up DUO Authentication?

In order to log into Banner, you will now need to use DUO Authentication. To set up your DUO Authentication please see this Quicknote.

How to Access Banner 9:

  1. Open your web browser and go to
    • Most web browsers will work with Banner 9, however, Chrome provides the best performance. There have also been many reports of Microsoft Edge not working as intended.
  2. You will need to login using your uniqname, current password and DUO Authentication (shown below).

How to Set Up and Access Banner 8:

Banner 8 requires Java to be installed on your computer. Banner 8 will prompt you to install the correct version of Java if it is not already installed.

After configuring the needed Java components on your computer, open your web browser and go to (Internet Explorer 11 or higher required; Any other browsers will not work now). You will need to login using your uniqname, current password and DUO Authentication.

Internet Explorer (Windows):

  1. Navigate to within Internet Explorer.
  2. You will need to login using your uniqname, current password and DUO Authentication (shown above in the "How to Access Banner 9" section).
  3. Java will send a prompt (shown below) up to three times, click "Run" each time.
  1. Banner should now launch.


Banner 8 Troubleshooting:

If you have followed the steps above in Internet Explorer, and Banner does not seem to load, follow these steps:

  1. In Internet Explorer, click the Gear Icon (Settings) in the top-right, then "Internet Options."
  2. Click the "Security" tab, then "Trusted Sites," then the "Sites" button.
  3. In the "Add this website to the zone" box, enter: and then click "Add."
  4. should appear in the "Websites" box below. Close this window, then click "OK" in the Internet Options.
  5. Try signing in to Banner again, and it should successfully load.

If what you are looking for is not found here and someone in your department can not provide you with your department's procedure for the task, please visit or contact the ITS Helpdesk for assistance.

Locations: 206 Murchie Science Building or 3174 William S. White Building
Phone #: (810)-762-3123 (option 1)
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