ITS Helpdesk

Phone: 810.762.3123 opt. 1 - Email:

Sending Encrypted Emails to Non-University Machines

Last Updated: May 09, 2018 01:20PM EDT

Encrypting your email is an excellent way to secure messages that might contain personal private information (PPI). Please remember, even when using encryption, to be mindful of what you are sending through email. Email as a form of communication is very susceptible, due to the varied and technical elements involved in the process. If you have other means of sending the information, such as encrypted file shares, use those primarily.

Intended Audience

This Quicknote is intended for current faculty, staff and students who would like to learn how to send encrypted emails to non-university machines in Outlook.


To follow this Quicknote you will need to have a current affiliation with the university and have access to your LAN account. You will also need to have Outlook installed and running on the computer you will be using.

To Send an Encrypted Email to Non-University Email Addresses

  1. Open Outlook.
  2. Address Recipient.
  3. Type your email and attach your files if you wish.
  4. Ensure the message is encrypted by typing [encrypt] somewhere in the subject line (See illustration below).
    • By typing [encrypt] in the subject line, special software called Barracuda will automatically recognize the email and know to store it on the server in a secure location while just sending the recipient a link from which they can open and view the message or download it if they choose to do so.
  5. Send your message.
  6. Delete the sent message from your mailbox's Sent folder.

NOTE: When the recipient clicks on the link to read the message, if it is their first time receiving a message sent via this method, they may have to follow onscreen instructions to register an email and password before being able to access the message. Once registered, the recipient should be able to access the message, including any attachments using a web browser window.

For more information on data security at the University of Michigan, please reference the following links:


If you have any questions or experience any issues with this Quicknote please visit or contact the ITS Helpdesk for assistance.

Locations: 206 Murchie Science Building or 3174 William S. White Building
Phone#: (810)-762-3123 (option 1)
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